If you have other questions, please just send it to mansouryacreation@gmail.com.
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Q: “How can I be sure my order has been placed correctly?”
Once you have placed your order, you should receive a confirmation email with your order number and the selected billing and shipping addresses.
Q: “How do I track my order?”
Yes, you can track the status of your order in real time. For this, you should have received a tracking number on your mailbox 24 hours after your purchase.
After that, go to one of the following links depending on where you live, and enter the tracking number you received.
For Morocco :
https://tracking.baridserv.com/suivi
European and international delivery
https://www.chronopost.ma/suivez-votre-envoi/ (Chronopost International Express)
https://tracking.baridserv.com/suivi (Priority Parcel Post)
Q: “Can I remove items from my order?”
No, once the purchase has been confirmed, you can not delete items from your order. Any unwanted item can be returned within 7 days of purchase.
Q: “How long my order takes to arrive?”
Moroccan delivery The order will be delivered within 24 to 48 hours immediately after their validation.
Q: “If an item is sold out, will it come back in stock?”
If an item is out of stock, we will do our best to replenish it quickly. If no stock is available, the item will be removed from the web site.
